When choosing an IPTV service, it’s essential to understand the terms of service and the refund policy. Our goal is to ensure you have a seamless and enjoyable experience. However, if the service doesn’t meet your expectations, you should know your rights and how to request a refund. This article outlines the refund policy for the IPTV services provided by our websites, ensuring transparency and clarity.
Understanding Our Refund Policy
We aim to offer top-tier IPTV services with an extensive selection of channels, movies, and series. While we strive to provide the best experience, we understand that things don’t always go as planned. That’s why we have a refund policy in place to ensure customer satisfaction.
Eligibility for a Refund
To qualify for a refund, you must meet the following criteria:
- Request Within 7 Days: You must request a refund within 7 days of your purchase. Refund requests made after this period will not be considered.
- Non-Sharing of Account: If you have shared your account with others, you will not be eligible for a refund.
If you meet these conditions, you can request a refund by contacting us at support@my-iptvstore.shop with your order number and the reason for your request. Our team will review your request and respond within 48 hours.
Refund Processing and Privacy
Once your refund request is approved, we will process it within 7 business days. The refund will be issued using the same payment method you used for the purchase.
Privacy Protection
Privacy is a top priority when processing refunds. We handle all personal and payment information with the utmost confidentiality. Your data will only be used for processing the refund, and no unauthorized third parties will have access to it. We are committed to safeguarding your privacy throughout the entire process.
Comparing Our IPTV Services
We offer our IPTV services across several websites, each with its unique features and pricing. Below is a comparison of our websites to help you choose the best option for your needs:
| Feature | My IPTV Store | Shop 4 IPTV | 4K IPTV | Woob TV | Woob TV Top |
|---|---|---|---|---|---|
| Channels | 21,000 | 20,500 | 20,000 | 20,800 | 21,000 |
| Movies & Series | 120,000 | 115,000 | 110,000 | 118,000 | 120,000 |
| EPG Included | Yes | Yes | Yes | Yes | Yes |
| PPV Included | Yes | Yes | Yes | Yes | Yes |
| Price (Starting) | $9/month | $9/month | $9/month | $9/month | $9/month |
How to Request a Refund
If you need to request a refund, follow these steps:
- Contact Us: Email support@my-iptvstore.shop with your order number and the reason for your refund request.
- Review Process: Our team will review your request and respond within 48 hours.
- Refund Processing: Once approved, the refund will be processed within 7 business days using your original payment method.
Key Points to Remember
- 7-Day Limit: Refunds must be requested within 7 days of purchase.
- No Sharing: Accounts shared with others are not eligible for refunds.
- Privacy Protection: Your privacy is safeguarded during the refund process.
FAQs About Our Refund Policy
1. Can I get a refund after 7 days of purchase?
Refunds are only available if requested within 7 days of purchase.
2. What if I shared my account?
Sharing your account with others disqualifies you from receiving a refund.
3. How long does it take to process a refund?
Refunds are processed within 7 business days after approval.
4. Is my privacy protected during the refund process?
Yes, all personal and payment information is handled with strict confidentiality.
5. Can I request a refund for any other reasons?
Refunds are only granted for reasons outlined in our policy.
Conclusion
Our refund policy is designed to be fair and transparent, ensuring you have peace of mind when using our IPTV services. If you need to request a refund, follow the steps outlined above, and rest assured that your privacy is protected throughout the process.